What services do you offer?

• We offer a comprehensive range of cleaning services, including standard house cleaning, deep cleaning, move-in/move-out cleaning, post-construction clean-up, and seasonal deep cleans. Each service is tailored to meet your specific needs.

Do you use eco-friendly cleaning products?

• Yes, we use eco-friendly and sustainable cleaning products that are effective against dirt, germs, and bacteria, ensuring a thorough clean that is safe for your family, pets, and the environment.

How do you ensure the safety and security of your clients?

• Our team is thoroughly vetted, including background checks and detailed training. We prioritize your safety and security, treating your home with the utmost respect and confidentiality.

Can I book a cleaning service for a specific time?

• Absolutely. We offer flexible scheduling to accommodate your lifestyle and needs. You can book a cleaning service for a specific date and time that works best for you.

What is included in a standard cleaning package?

• Our standard cleaning package includes dusting, vacuuming, sweeping and mopping floors, cleaning bathrooms (sink, mirror, tub, and toilet), kitchen surfaces, and general tidying up of living areas. We can customize the service based on your preferences.

How long does a typical cleaning take?

• The duration of a cleaning service can vary depending on the size of your home and the specific services requested. Generally, a standard cleaning for a medium-sized home takes about 2-4 hours.

Do I need to provide any cleaning supplies or equipment?

• No, our team arrives fully equipped with all necessary cleaning supplies and equipment. If you have specific products you prefer us to use, we're happy to accommodate that as well.

What is your policy on pets during the cleaning service?

• We love pets! However, for their safety and the efficiency of our cleaning process, we recommend that pets be secured or in a separate area during the cleaning.

What is your cancellation or rescheduling policy?

• We understand that plans can change. We ask for at least 24 hours' notice for cancellations or rescheduling. For last-minute changes, we'll do our best to accommodate your needs.

How do I pay for the cleaning service?

• Payment can be made via cash, bank transfer, or peer-to-peer payment services. Payment is due on the day of service, and we provide secure and convenient options for you to choose from.