What services do we offer at Sparkly Maid Austin?

• We provide a comprehensive range of cleaning services including deep cleaning, standard maintenance cleaning, move-in/move-out cleaning, and specialty cleaning services. Our plans are customizable to meet the specific needs and preferences of each client.

Is Sparkly Maid Austin insured and bonded?

• Yes, we are fully insured and bonded. This protects your property and belongings in the unlikely event of damage or theft, offering you peace of mind when using our services.

Do we conduct background checks on our employees at Sparkly Maid Austin?

• Absolutely. We conduct thorough background checks on all our employees to ensure they are trustworthy and reliable, upholding the highest standards of security and professionalism.

What cleaning supplies and equipment does Sparkly Maid Austin use?

• We provide all the necessary cleaning supplies and equipment, prioritizing eco-friendly and sustainable products to ensure a safe and healthy environment for your family and pets.

Does Sparkly Maid Austin offer a satisfaction guarantee?

• Yes, we stand behind our work with a satisfaction guarantee. If you're not completely satisfied with our cleaning, please let us know within 24 hours, and we will return to make it right at no additional cost.

How does Sparkly Maid Austin set its rates?

• Our rates are transparent and can be tailored based on the services you need. We offer hourly rates, flat rates, and per-room rates, ensuring clear communication and no unexpected fees.

Can I request the same cleaner each time with Sparkly Maid Austin?

• We understand the importance of consistency, so we do our best to accommodate requests for the same cleaner or team for each visit, depending on availability and scheduling.

What is Sparkly Maid Austin's cancellation policy?

• We ask for a 24-hour notice for cancellations or rescheduling to avoid any fees. This policy helps us manage our scheduling and ensure we can accommodate as many clients as possible.

How does Sparkly Maid Austin train its cleaners?

• Our cleaners undergo rigorous training in cleaning techniques, product usage, and customer service to meet Sparkly Maid Austin's high standards. Continuous education is part of our commitment to excellence.

Can Sparkly Maid Austin provide references or testimonials from previous clients?

• Certainly! We're proud of our work and happy to provide references or direct you to testimonials from our satisfied clients. Hearing about their positive experiences with Sparkly Maid Austin can give you confidence in choosing our services.