1. What sets Sparkling Maid Austin apart from other cleaning companies in East Cesar Chavez, Austin, Texas?

• At Sparkling Maid Austin, we pride ourselves on our attention to detail, professionalism, and commitment to customer satisfaction. We use only the best equipment and eco-friendly products to ensure a thorough clean every time. Plus, our team members are thoroughly vetted and trained to ensure they meet our high standards.

2. Do you offer any discounts or promotions?

• Yes, we regularly offer discounts and promotions. Follow us on social media or sign up for our newsletter to stay informed about current deals.

3. Can I request a customized cleaning plan?

• Absolutely! We understand every home is unique, so we offer personalized cleaning plans tailored to your specific needs. Just let us know what you require, and we'll create a custom plan just for you.

4. How do I prepare my home for a cleaning appointment?

• To get the most out of your cleaning appointment, please remove clutter, put away items that don't belong in the area being cleaned, and secure any valuables. Also, please note any areas that require extra attention.

5. Will you supply cleaning products and equipment?

• A: Yes, we bring all necessary cleaning supplies and equipment to each job. However, if you prefer to use your products, please let us know in advance.

6. Are your cleaning professionals insured and bonded?

• Yes, our cleaning professionals are fully insured and bonded for your peace of mind.

7. Can I reschedule or cancel my appointment?

• Of course! Please give us at least 24 hours notice to reschedule or cancel your appointment without penalty.

8. How do I pay for your services?

• For your convenience, we accept Venmo, credit, and debit card payments.

9. What if I have a problem or concern after the cleaning is complete?

• We take great pride in our work, but if an issue arises, please contact us within 24 hours, and we will promptly address the problem and make it right.

10. Can I tip my cleaner?

• While tipping is not required, it is greatly appreciated by our hardworking cleaners. If you feel inclined to show your appreciation, please leave a gratuity on the day of service or add it to your payment.