Q: How far in advance should I schedule my cleaning appointment?

A: We recommend scheduling at least 24 hours in advance to ensure availability, but we can often accommodate last-minute requests.

Q: Do you offer one-time or recurring cleaning services?

A: Both! Choose from one-time, biweekly, weekly, or monthly cleanings depending on your needs.

Q: What happens if I need to cancel my appointment?

A: Just give us at least 24 hours' notice, and we'll happily reschedule for a later date.

Q: Can I specify any special cleaning requests or allergies?

A: Absolutely! Let us know in the booking process or mention it to our team upon arrival.

Q: Can I stay in my home during the cleaning?

A: For safety reasons, we kindly ask that pets and humans vacate the premises during cleaning.

Q: What payment methods do you accept?

A: We take debit, credit cards, and Venmo payments. 

Q: How long does a typical cleaning session take?

A: It depends on the size of your home and level of service, but we typically spend between 1-3 hours per visit.

Q: How do I prepare my home for the cleaning crew?

A: Please remove clutter, put away dishes, and secure any valuables before we arrive.

Q: Can I request a specific cleaner or team?

A: While we can't guarantee specific individuals, we'll do our best to honor requests based on availability.

Q: What if something gets damaged during the cleaning?

A: We take great care in our work, but accidents happen. Report damage within 24 hours, and we'll make it right.