1. What cleaning services do you offer?

• We provide a range of cleaning services including regular house cleaning, deep cleaning, move-in/move-out cleaning, and specialized services upon request. Each service is tailored to meet the unique needs of your home.

2. How do you ensure the safety and security of my home?

• Your security is our top priority. Our cleaners undergo thorough background checks and continuous training to ensure they meet our high standards. We are fully insured and bonded, giving you peace of mind when using our services.

3. Are your cleaning products safe for pets and children?

• Yes, we use eco-friendly and non-toxic cleaning products that are safe for all members of your family, including pets and children. We prioritize the health and safety of your home environment.

4. How do you determine the cost of cleaning services?

• Our pricing is based on the size of your home, the type of cleaning service you require, and any additional services or special requests. We offer free estimates to provide you with an accurate quote tailored to your specific needs.

5. What is included in a standard cleaning service?

• Our standard cleaning service includes dusting, vacuuming, sweeping, and mopping all rooms. Kitchen and bathroom cleaning, as well as emptying trash, are also included. We offer additional services upon request.

6. Do I need to provide cleaning supplies or equipment?

• No, our cleaners come fully equipped with all the necessary cleaning supplies and equipment. If you have specific products you would like us to use, please let us know in advance.

7. How long does a typical cleaning session take?

• The duration of a cleaning session varies depending on the size of your home and the type of cleaning service selected. A standard cleaning for a medium-sized home typically takes between 2 to 4 hours.

8. Do I need to be home during the cleaning?

• You don't need to be home, but you are welcome to be if you prefer. We can arrange to clean while you are away as long as we have access to your home.

9. How can I schedule a cleaning service?

• You can schedule a cleaning service by calling us directly, emailing, or booking through our website. We offer flexible scheduling to accommodate your busy lifestyle.

10. What is your cancellation or rescheduling policy?

• We understand that plans can change. We ask for at least 24 hours’ notice if you need to cancel or reschedule your cleaning appointment. This allows us to adjust our schedules and accommodate other clients.